• What is the basis for the Savings Percentage in the table?

  The Savings Percentage is calculated based on general dentist fees. Dentist fees may vary among empaneled dentists, depending on factors like location, services provided, and their experience.

• Can I use the plan immediately after enrolling?

  Yes, you can use the plan as soon as your enrollment is confirmed, typically within 24 hours. Simply present your membership card or provide your plan details to the empaneled dentist to receive discounts.

• How do I find an empaneled dentist near me?

  You can easily locate an empaneled dentist using theFind Clinictool on our website. Simply enter your registered mobile, and the tool will display a list of nearby empaneled dentists.

• Why are some procedures not listed in the table?

  The table represents a selection of common procedures discounted under the plan. Any procedure not listed can still receive a 10% discount off the provider's normal fee.

• What happens if work is in progress before joining the dental plan?

  Work in progress must be completed by the dentist who initiated the treatment and is subject to no discount. We recommend discussing this with your provider before beginning any treatment.

• How do I renew my plan when it expires?

  Plan renewal is a straightforward process. You'll receive a notification before your plan expires, and you can easily renew it online through your member area or by contacting our customer support.

• How long does my plan remain active after enrollment?

  Your plan remains active for one year from the date of enrollment. You can renew it annually to continue enjoying the benefits.

• Is there a limit to the number of times I can use the plan in a year?

  There is no limit on the number of times you can use the plan in a year. You can access the covered services as needed.

• Do I need to submit claims or paperwork for plan benefits?

  No, you do not need to submit claims or paperwork. Discounts are applied directly at the time of service, and there's no reimbursement process.

• What happens if I relocate to a different city or region?

  You can continue using the plan if you relocate to a different area. Simply update your location information in your member area to find empaneled dentists in your new area.

• Is there a waiting period for preventive care, such as cleanings and check-ups?

  There is usually no waiting period for preventive care services. You can receive cleanings and check-ups as soon as your plan is active.

• What happens if I miss a dental appointment or need to reschedule?

  If you miss an appointment or need to reschedule, contact the empaneled dentist's office as soon as possible. They can assist you in rescheduling your visit.

• Can I gift a plan membership to someone else?

  Yes, you can gift a plan membership to a friend or family member. Simply provide them membership card during the dental visit process.

• What should I do if I lose my membership card?

  If you lose your membership card, don't worry. You can request a replacement card by contacting our customer support team. They will assist you in obtaining a new card, ensuring that you can continue to access the plan's benefits without interruption.

1. Understand Your Plan: Know what your dental discount plan covers and the maximum discount cap.
2. Request a Treatment Plan: Always ask your dentist for a written treatment plan that lists recommended procedures and costs.
3. Review Charges: Carefully examine treatment costs to ensure they match the standard fees for the procedures you're receiving.
4. Ask Questions: Don't hesitate to inquire about any cost-related concerns with your dentist. Clear communication is key.
5. Document Everything: Keep detailed records of your dental visits, including itemized receipts for potential billing disputes.
6. Report Concerns: If you suspect overcharging or unethical practices, report them to Oraplan. Your feedback is important.
7. Stay Informed: Regularly review your plan's terms and guidelines to stay updated on your benefits and responsibilities.
8. Be Alert for Price Discrepancies: Pay attention to significant price differences in the treatment plan. If you suspect fees higher than usual, inquire your dentist for clarification.
9. Choose Wisely: Select a dentist from the plan's network who is committed to transparency and ethical practices. Research the reputation of dental providers in your area.

This Plan is Not Insurance: Please note that this plan is not a substitute for health insurance. The extent of discounts offered may vary based on the service and healthcare provider fee.

Discounted Services:Our plan offers discounts at select network of dentists for dental services. It's important to understand that the plan does not make direct payments to the network dentists. Instead, plan members are responsible for payment but can enjoy reduced costs thanks to the participation of dentists. You can find a list of participating dentists on our website under find clinic section.

Cancellation and Refund Policy: If you decide to cancel your subscription, you have a one-week window after receiving your membership materials to do so and receive a full refund, excluding taxes and bank charges. However, if you've utilized any dental services during this period, no refund will be issued.

Choice of Provider: You have the freedom to choose any empaneled dentist within oraplan. Our dental offices are located throughout India. We strongly recommend that you verify a provider's current participation status before receiving any services from them. Your satisfaction and confidence in your chosen provider are of utmost importance to us.